Multi-role recruitment support for a high-growth business

Acquired by the European, PE-backed Marco Capital Group, in 2022, Cheltenham-based Polo Works has enjoyed rapid growth. With it has come the challenge of securing the high-quality talent required to build on its success. As its preferred, long-term talent partner, Seymour John works closely with the in-house HR team to ensure that challenge continues to be successfully met.

The challenge

The multiple role requirements across finance, HR, and talent acquisition have fallen within our specialist purview. However, as a trusted partner, we have also enjoyed rising to the challenge of successfully securing the right people for their wider technical insurance specialist, marketing, business development and administrative support roles.

Our approach

Key to our approach has been building an excellent working relationship with the busy in-house HR team. This has helped us develop a profound understanding of the business and its objectives. As such, we have been trusted to work directly with hiring managers, taking pressure off HR and ensuring hires are not only aligned with overall business objectives and the company’s culture, but also the specific requirements of department heads.

An important part of our brief has been to help develop Polo Works’ employer brand. This has included building a dedicated candidate microsite – telling the company’s story, laying out its vision, communicating its culture, detailing benefits and career-development opportunities, as well as listing the jobs themselves. It is a resource that sets the tone for a credible, professional candidate journey, right from the start, which is so important in attracting the best candidates in what has been a very competitive market.

The result

Originally brought in to help develop the finance and HR teams, we have become the go-to talent partner for all Polo Works’ corporate services roles.

To date, roles we have recruited into include:

• Finance Analyst 
• Client Accountant
• Insurance Technical Specialists
• HR Advisor
• HR Business Partner
• Talent Acquisition Co-ordinator
• Talent Acquisition Business Partner
• Marketing Manager
• Leadership and Development Manager
• Personal Assistant

As a specialist recruitment and strategic HR consultancy, we take an integrated approach to people and performance. Our work with Polo Works is no different. From creating job-role and person specifications, to salary benchmarking and consulting on their recruitment processes, we continue to deliver in complete, expert solutions that have helped underpin the company’s rapid growth.

This has included consulting on and resourcing the establishing of an in-house recruitment function – helping reduce agency spend and first-year attrition – to secure the volume of high-calibre early years candidates needed to help them sustain their success.

Having worked with Emma and Rhian for a couple of years, now, I wouldn’t hesitate to recommend them to other clients. They are professional, friendly, communicative and responsive to our needs. They have taken the time to understand our company culture and the way our teams work, working closely with us to find and hire great candidates across our HR, Finance and other teams.

• Recruitment
• Consultancy
• Business growth
• Integrated Solutions